Human Resource Development
Case Study Analysis
Critically analyzing ? Summarising
Identify some key uses from the case study
No of references – 5-8 references only using PROQUEST & EMERALD
DO NOTproduce 2 pages of references
NO websites as references (www…. ?)
Use John Kotter for the assignment (google him out for knowledge)
Topic 4 very important to the essay
Points to take note when doing the essay
***Need to do needs analysis/investigations.
***Remember: A change will only occur if force is applied. Once it is withdrawn, it goes back to the normal state.
***Always ask questions, get the required information and then come up with the program
Pick 1 or 2 key issues- go into detail rather than identifying all the issues and analyzing them roughly.
Following points/ideas NOT arranged in order
1. SOP not being followed. Is there a clash between the explicit and tacit knowledge?
2. HRD = Organisational development + Learning &Development
• 2 major realms of focus
• Organisational development- focus at the organisational level and connects with individuals.
• Training & Development-focus primarily on individual and connects with the organisation.
3. Is there a clash between explicit and tacit knowledge with social customs of the technicians?
4. Challenges faced for active learning by the technicians in Vietnam. Therefore don’t put everybody through the safety program after which everyone goes home. Instead, put the participants through the program so that they will learn that safety is important for everyone.