The current trend in the healthcare system is the use of decision support systems and structural standardization. This is due to various activities taking place in the organizational environment. They have made it necessary for health organizations to adopt new changes in the environment. Issues such as mergers, business partnerships, and alliances among others have fueled the pressure on healthcare organizations to make use of technology and other executive decision support systems (Miriovsky, Shulman, & Abernethy, 2012). This paper analyses the decision systems that healthcare executives commonly use in making decisions.
Intelligent Decision Support Systems and Product
The fact that these systems run using information technology does not imply that executives must be computer experts. However, having a general idea of what the systems entail is important for effective use of the systems. Decision Support tools are crucial for every organization because they help decision-makers to gather and interpret information and later form a basis for their decisions. These systems range from basic software to complicated knowledge-based and artificial intelligence decision systems. Decisions support may rely on data base, spreadsheet or text information (Greene, 2010).
In a medical care setting, clinical decision support systems and tools play a crucial role because healthcare specialists make decisions from the guidance and evidence they receive from medical science. However, intelligent support systems, through their critical analysis of patient’s data with intelligent and knowledge-based methods, help executives to collect information fast and process it in various ways to aid with making diagnosis and treatment decisions. These systems and tools can be used in healthcare, in various departments, among them diagnosis and examination of real time patient condition and family history and other significant healthcare issues (Roman & Stafford, 2011).
From the internet search, one of such products is the “OpCenter Executive Decision Support Tool” which features in the Med Host Power Solutions official website (Med Host Power Solutions official website). This decision support product helps healthcare executives identify potential issues with patient flow, predict future requirements, and make decisions enhance the service delivery in medical centers. This system provides Automatic Mobile Alerts, Bed Ahead, and Head Census. The automatic mobile alerts inform executives when they exceed thresholds and in cases of shortages. The Bed-Ahead feature helps plan for possible hospital admissions. Lastly, the House Census or Head Census offers a real time status of hospital bed capacity, pending discharges, departmental saturation, and other issues that are common in hospital admissions.
From the site, one can tell that this product employs the Smart Computer form of artificial intelligent technology because the system identifies when there are issues to do with bed capacity, admission of patients, nurse workload, delays in service delivery, inpatient census and other issues. The computer in the system operates under automated information on the issues. The systems use the set conditions to identify any abnormalities. This is almost similar to the way a human mind works with the difference being that a human being would use observation to identify the issues (Healthcare Finance News, 2010).
This product is useful to me as a healthcare executive especially in making planning decisions. These decisions form a significant step in the decision making process. These systems will help analyze the requirements of the hospital in all areas from the admissions department to the pharmaceutical departments and other departments. The analyses will be on workload, delays, and other such relevant issues. This can assist me to make well informed decisions and form a basis for my decisions. This makes the decisions more effective than if one did not use any decision support system.
In conclusion, the changing business environment seems to have affected the health sector. One of the major changes that have affected the decision-making process in health firms is technology change. Executives of healthcare firms make decisions daily. Due to the sensitive nature of their organization’s services they have to make sure that accurate decisions are made. It is for this reason they use the decision support systems. This aids them to make accurate and informed decisions.
Greene, R. (2011). Clinical decision-support: Road ahead. Academic Press.
Healthcare Finance News. (9 February, 2010). MEDHOST launches executive decision-support tool for hospital operations. HealthCare Finance News. Retrieved From http://www.healthcarefinancenews.com/press-release/medhost-launches-executive-decision-support-tool-hospital-operations
Med Host Power Solutions official Website. (n.d). Products. Retrieved from http://www.medhost.com/Products.aspx
Miriovsky, B. J., Shulman, L. N., & Abernethy, A. P. (2012). Importance of health information technology, health record, and continuously aggregating data to comparative effective research and learning. Journal of Clinical Oncology, 30(34), 4243-4248.
Roman, M. J., & Stafford, R. S. (2011). Electronic health care records and, clinical executive, decision-support systems and impact on medical care quality. Archives of internal medicine, 171(10), 897.